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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal. If you wait and still don't receive the OTP, you can try clicking on "send OTP" again. If the issue persists, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and start playing the updated app.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the winnings you've accumulated through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, there may be instances where payment processing is delayed, resulting in a wait time of up to 24 hours. This delay is an occasional exception to the usual efficient service.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds, any winnings can be withdrawn, but the bonus amount itself cannot be withdrawn. The bonus funds are exclusive to gaming and cannot be used for withdrawals. Winnings from games played with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.