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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) that is sent to your number will complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, submit your correct KYC details through email to the customer support system for assistance with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play with no problems. This should update the app to the latest version and fix any issues you were experiencing.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other comparable apps. However, you can only withdraw money earned from gaming, and not the bonus amount collected. This means you can access your gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some users may experience delays. In most cases, the process takes between 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing with the bonus amount. Any bonus earnings will be available for withdrawal after meeting the gaming requirements.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't reflected, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their care centre for assistance.