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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer. This will aid in completing the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, as bonus amounts are non-withdrawable. This means you can only cash out your genuine gaming earnings, not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are updated and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your account settings. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the money doesn't appear, you can seek assistance from the care centre.