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ग्राहक संतुष्टि हमारे संचालन का मूल है, जिसमें किसी भी प्रश्न के उत्तर के लिए लाइव चैट, ईमेल या फ़ोन के माध्यम से 24/7 उपलब्ध एक समर्पित सहायता टीम है। आज ही जुड़ें और अपने ऑनलाइन गेमिंग अनुभव को नई ऊंचाइयों पर ले जाएं!
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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once you have a stable connection, try clicking on send OTP and wait for the verification code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once installed, you should be able to access the app smoothly.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn and are only available in-game. Withdrawals are only allowed on money earned from actual gaming, not from bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn, only the money won with it.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.