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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number. Verifying the OTP (One-Time Password) will authenticate your account, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection for a strong signal. If you still don't receive the OTP, click on send OTP again and wait. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play normally. Once updated, you can access the app without any problems.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned from gaming, not bonus amounts. This means you can redeem your winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details. Having all these details saved will facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing can sometimes experience delays, potentially extending wait times to up to 24 hours. This delayed payment processing may cause a delay in the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If the withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.