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Most Asked Questions In The batery bet:
Q1: How to log in after installing the batery bet?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once done, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, allowing sufficient time for the code to arrive. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details via email to the customer support team for assistance with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the current app from your device. Once uninstalled, download the latest version and install it. This will allow you to log in and enjoy the updated app.
Most Asked Questions Related To Withdraw In The batery bet:
Q1: What is the minimum withdrawal amount in the batery bet?
The app allows users to withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, withdrawals are only possible for the money earned through gaming activities, not bonus amounts. This means users can only redeem earnings from actual gaming, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing to be completed. This delay can sometimes add to the overall wait time for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the player. This means any winnings from gaming with the bonus can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact the care centre for assistance.