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Most Asked Questions In The bdg game app:
Q1: How to log in after installing the bdg game app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to establish, then click on "send OTP" and wait for the required time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, provide your correct KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The bdg game app:
Q1: What is the minimum withdrawal amount in the bdg game app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount. This means you can cash out your winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth experience. Please ensure that all relevant information is accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception rather than the standard time frame for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, allowing you to access your real money. The bonus itself remains non-withdrawable, separate from your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.