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Most Asked Questions In The bet exchange:
Q1: How to log in after installing the bet exchange?
To log in, open the app and enter your registered mobile number. Then, verify the one-time password (OTP) sent to your number. This simple method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After verifying your connection, click "send OTP" and wait for the code to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once updated, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The bet exchange:
Q1: What is the minimum withdrawal amount in the bet exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what's offered by other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically completing it within 3 hours, but sometimes in as little as 30 minutes. However, payment processing can be delayed, resulting in a wait of up to 24 hours. This delay is an exception to the otherwise speedy process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the real money you earn while playing games using the bonus funds. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.