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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, start by opening the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, making it a simple and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, attempt to send the OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the registered phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This update should provide a smoother and more enjoyable experience.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, a minimum of Rs. 100 can be withdrawn, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This limits users to withdrawing only their actual earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes anywhere from 30 minutes to 3 hours due to its fast and stable services. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's earned by playing games with the bonus amount. This means you can access the money you win with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.