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Most Asked Questions In The betting exchange game:
Q1: How to log in after installing the betting exchange game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass and then contact the app's support system through live chat if necessary.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The betting exchange game:
Q1: What is the minimum withdrawal amount in the betting exchange game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can access their hard-earned gaming rewards but not any bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step in the process. By doing so, you will ensure a seamless and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays may sometimes occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Earnings from gaming with the bonus amount can be withdrawn. This distinction ensures that the bonus and its associated earnings are kept separate from other funds.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, navigate to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.