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Most Asked Questions In The betting exchange:
Q1: How to log in after installing the betting exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a stable internet connection with a strong signal. If you still encounter problems, click the "send OTP" button and wait for the time to expire. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please send your updated KYC details to our customer support team through email to facilitate account transfer. This will help resolve the issue and get you back online.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This should resolve any compatibility or update issues you were experiencing.
Most Asked Questions Related To Withdraw In The betting exchange:
Q1: What is the minimum withdrawal amount in the betting exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming activities, not bonus rewards. The withdrawn amount is based on the money earned through gaming, not bonus collections.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This will ensure a smooth and secure experience. Your cooperation in providing complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may require a wait of up to 24 hours. This can extend the overall processing time beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from games played with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.