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Most Asked Questions In The betxchange:
Q1: How to log in after installing the betxchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you're still having issues, wait for the OTP to be sent and click "send" again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active account number. If the number has changed, please send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Most Asked Questions Related To Withdraw In The betxchange:
Q1: What is the minimum withdrawal amount in the betxchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to some other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI ID, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking between 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring users to wait up to 24 hours for resolution. This can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once the money earned from playing games with the bonus amount is available. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If the withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If there's still an issue, you can contact their care centre for assistance.