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Most Asked Questions In The casino bonus:
Q1: How to log in after installing the casino bonus?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still unable to receive the OTP after sending a request, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should fix the issue and provide a smooth gaming experience.
Most Asked Questions Related To Withdraw In The casino bonus:
Q1: What is the minimum withdrawal amount in the casino bonus?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming funds, excluding any collected bonuses. This means users can only withdraw money won through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can be a drawback, but the app's overall efficiency remains a key benefit.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can, however, be withdrawn once you've earned money by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.