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Most Asked Questions In The casino game:
Q1: How to log in after installing the casino game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first verify your internet connection and wait for a strong signal. If you don't receive the OTP, try clicking on send OTP again. If you still have issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a seamless gaming experience.
Most Asked Questions Related To Withdraw In The casino game:
Q1: What is the minimum withdrawal amount in the casino game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned from gaming, and not for bonus amounts collected. This means you can redeem your gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur with payments, requiring users to wait up to 24 hours. This delay is a temporary exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.