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Most Asked Questions In The casino games:
Q1: How to log in after installing the casino games?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and wait for a strong signal. If the OTP doesn't arrive after clicking send, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.
Most Asked Questions Related To Withdraw In The casino games:
Q1: What is the minimum withdrawal amount in the casino games?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can withdraw the money they've earned through gaming, but not the rewards or bonuses they've received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC (Know Your Customer) details through this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details. This information is required to verify and complete your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically take 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.