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Most Asked Questions In The casino watch:
Q1: How to log in after installing the casino watch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This eliminates the need for a password or email, making login easier.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the time limit to pass, after which you can seek assistance from the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If you've changed numbers, send your updated KYC details to customer support via email to facilitate account transfer. This will assist you in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can start playing the app as usual.
Most Asked Questions Related To Withdraw In The casino watch:
Q1: What is the minimum withdrawal amount in the casino watch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Users cannot withdraw bonus funds collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay can happen when payment processing is slowed down.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain separate from the withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.