colour rummy

Product Name

Price: ₹13.23

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Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will successfully log you in. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, allow some time to pass and then seek assistance from the app's live chat support if necessary.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details through email to facilitate the account transfer. This will help customer support update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once updated, you can easily play the app as usual.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawal is only possible for money earned from gaming activities, not bonuses. You cannot withdraw bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variability can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.