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Most Asked Questions In The gamezy app:
Q1: How to log in after installing the gamezy app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a few seconds after clicking the "Send OTP" button. If you still don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, submit your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help resolve the login issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. This will allow you to log in and play the app without any problems.
Most Asked Questions Related To Withdraw In The gamezy app:
Q1: What is the minimum withdrawal amount in the gamezy app?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earned gaming money and not for bonus amounts collected. This means you can withdraw the money you've earned through gaming activities, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required to facilitate a smooth and secure experience. By submitting this information, you will be able to access the full range of app features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause you to wait up to 24 hours. This wait time is a rare exception to the otherwise efficient services offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned additional funds by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can reach out to the care centre for assistance.