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Most Asked Questions In The glassi casino:
Q1: How to log in after installing the glassi casino?
To log in, open the app and enter your registered mobile number. The system will then send an OTP (One Time Password) for verification, which upon entered, will log you in. With this method, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP within the allotted time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app and you'll be able to log in and play without problems. This should ensure a smooth and updated gaming experience.
Most Asked Questions Related To Withdraw In The glassi casino:
Q1: What is the minimum withdrawal amount in the glassi casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to earned money from gaming, excluding bonus amounts. This means users can't withdraw bonus funds, only the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but any winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve issues with your withdrawal request, check your transaction history in the settings first. If you're experiencing problems, don't worry - your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.