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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you still experience issues, click the "send OTP" button and wait for the allotted time. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will facilitate the process of shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and access the updated app without any problems. This will ensure you have the most up-to-date features and a smooth gaming experience.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus funds. This means users can access their earned gaming rewards, but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are fully submitted and saved in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment issues arise.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. Earnings from the bonus itself, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.