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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. After that, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play smoothly.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus amounts cannot be withdrawn. Users can only transfer the money they have actually earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required to facilitate a smooth and secure experience. By submitting this information, you will be able to access the full range of app features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment processing is a potential exception to the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from gaming with bonus funds can be withdrawn by the user. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, navigate to the settings section and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.