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Most Asked Questions In The golds bet:
Q1: How to log in after installing the golds bet?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely authenticate you without needing a password or email login. You can now easily access the app using this mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once the latest version is installed, you should be able to log in and start playing without any issues. This will ensure you have access to the updated features and a smooth gaming experience.
Most Asked Questions Related To Withdraw In The golds bet:
Q1: What is the minimum withdrawal amount in the golds bet?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the earnings from gaming activities, and bonus collected funds cannot be withdrawn. This allows users to cash out their gaming winnings but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur with the payment processing, rather than the app's overall service speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, as the withdrawal request may be pending. If the funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.