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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If you don't receive the OTP after clicking "send", wait for the allotted time to pass before seeking assistance. Alternatively, you can contact the app's support system through live chat for help.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please send your updated KYC details to our customer support system via email to facilitate a smooth account transfer. This will enable us to update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming activities, not from bonuses collected. This means you can't withdraw bonus funds, only the money you've won through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save all required KYC details in the app, including your Aadhar card, UPI information, and bank account details. This ensures a seamless verification process. Please ensure that all necessary information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can occur despite the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform, not withdrawn. You can withdraw the funds earned by playing games using the bonus amount. Any winnings from bonus games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.