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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to it. This convenient method eliminates the need for a password or email login. You can now easily access the app with just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate a smooth account transfer. This will enable you to access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should allow you to access the app without any problems.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the earnings accumulated through gaming, not from bonus amounts. This means users can access their earned gaming rewards but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing can cause wait times of up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It is, however, possible to withdraw the winnings earned from playing games with the bonus amount. This bonus money cannot be withdrawn as cash, only the resulting winnings can be.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and view your transaction history. If the request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.