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Most Asked Questions In The matka satka:
Q1: How to log in after installing the matka satka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the designated time. If you still can't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Most Asked Questions Related To Withdraw In The matka satka:
Q1: What is the minimum withdrawal amount in the matka satka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not from bonus amounts. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process between 30 minutes to 3 hours. However, in some cases, payment delays can occur, causing users to wait up to 24 hours. This wait time may be longer than anticipated.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus amount are withdrawable. This allows you to keep your gaming earnings separate from the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, your funds will be added to your wallet account within 24 hours. If you continue to experience issues, contact their customer care centre for assistance.