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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, simply open the app and enter your registered mobile number, then verify the OTP (one-time password) that is sent to you. This secure method eliminates the need for a password or email login. You can quickly and easily access your account this way.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP", giving it sufficient time to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawal is limited to money earned from gaming and excludes bonus amounts. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing can extend the wait time to up to 24 hours. This may cause a temporary inconvenience, but overall, the app's efficiency is a notable benefit.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.