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Our platform is designed with ease of use and security at its core, ensuring that every visit to our site is enjoyable and safe. We offer a variety of deposit and withdrawal methods, including credit cards, e-wallets and cryptocurrencies, providing flexibility and convenience to suit your needs. Our 24/7 customer support and robust privacy measures reflect our commitment to providing you with a reliable and satisfying gaming environment.
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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a while, try clicking "send OTP" again or use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your phone number has changed, please send your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. You can withdraw your earned gaming money, but not the bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours for resolution. This can add to the overall processing time, potentially extending it beyond the initial expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's still pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.