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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for a simple and convenient login experience.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal. Wait for a few seconds after clicking "send OTP" to allow the code to be delivered. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app with ease. Once updated, you can start playing without any further problems.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, the withdrawn amount can only be from earnings earned through gaming, and not from bonus collections. This means you can only withdraw the money you've won or earned from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your KYC details, including your Aadhaar card, UPI, and all bank account information, within this app. This is a necessary step to ensure a smooth experience. Please ensure all required details are accurately filled and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause you to wait up to 24 hours for confirmation. This delay can disrupt the typical swift experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see why your withdrawal request is failing. If it's still pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.