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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your mobile number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still can't receive the OTP, wait and try again by clicking send, or if that doesn't work, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to facilitate the transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing the updated app without any problems. Once installed, you can access the app's new features and gameplay.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means you can redeem your gaming earnings as cash, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which requires saving your Aadhar card, UPI, and all relevant bank details. This information is necessary for verification and completion of the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in processing times ranging from 30 minutes to 3 hours. However, occasional delays in payment processing can prolong the wait to up to 24 hours. This delay in payment processing is an exception to the usual quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry, as the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their customer care centre for assistance.