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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in successfully. This eliminates the need for a password or email, making it a convenient login method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after waiting, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, please submit your correct KYC details via email to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. This will allow you to log in and play the app without any problems.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other gaming apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can only withdraw the money you've won or earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.