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हम किसी भी प्रश्न या समस्या के समाधान के लिए 24/7 ग्राहक सहायता सहित शीर्ष-स्तरीय सेवा प्रदान करने पर गर्व करते हैं। हमारा प्लेटफ़ॉर्म सहज नेविगेशन और अत्याधुनिक ग्राफ़िक्स प्रदान करता है, जिससे यह सुनिश्चित होता है कि आपको हर गेम का अधिकतम लाभ मिले।
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Most Asked Questions In The rummy bloc:
Q1: How to log in after installing the rummy bloc?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click "send OTP" for the next step. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app without any problems. This update should provide a smoother experience.
Most Asked Questions Related To Withdraw In The rummy bloc:
Q1: What is the minimum withdrawal amount in the rummy bloc?
The app allows withdrawals of a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all mandatory KYC details must be completed and submitted in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete transactions within 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This delay can occur in cases where the payment processing is slower than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where failed withdrawal requests will be reflected. Don't worry if it's not showing, as the money will be added to your wallet account within 24 hours. If it doesn't appear, you can reach out to their care centre for further assistance.