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Most Asked Questions In The sonsy game:
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once verified, you can log in without needing a password or email. This simplified process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. Wait for the send OTP button to respond and then click on it. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If your number has changed, submit your KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access and enjoy the app's new features.
Most Asked Questions Related To Withdraw In The sonsy game:
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, not from bonus collections. Users cannot withdraw bonus money, only the amount earned from gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay can be a potential drawback to using the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.