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Most Asked Questions In The stake casino:
Q1: How to log in after installing the stake casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To send OTP, first, ensure you have a strong internet connection. Wait for the signal to stabilize and then click on send OTP, waiting for the allotted time to pass. If you don't receive OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable the support team to assist you in shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once updated, you can access the app and enjoy its features.
Most Asked Questions Related To Withdraw In The stake casino:
Q1: What is the minimum withdrawal amount in the stake casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activity, and bonuses cannot be withdrawn. This means you can only access the money you've earned through gaming, not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may take up to 24 hours to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.