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Most Asked Questions In The stake:
Q1: How to log in after installing the stake?
To log in, open the app and enter your registered mobile number. An OTP will be sent to this number, which you'll need to verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper send OTP to be sent. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has not changed, you can try logging in with it. If the number has changed, send your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Then, download the latest version of the app, which should provide a smooth login and gaming experience. After updating, you can log in and enjoy the app as usual.
Most Asked Questions Related To Withdraw In The stake:
Q1: What is the minimum withdrawal amount in the stake?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. This means you can't withdraw bonus funds, only the actual winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This step is crucial for a successful and secure registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in rare cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.