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Most Asked Questions In The uwin casino:
Q1: How to log in after installing the uwin casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems and allow you to log in and play smoothly.
Most Asked Questions Related To Withdraw In The uwin casino:
Q1: What is the minimum withdrawal amount in the uwin casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means that users can access their actual gaming income, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that you have completed and submitted your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process between 30 minutes and 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment processing is a notable exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.