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Most Asked Questions In The winbuzz app:
Q1: How to log in after installing the winbuzz app?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after a reasonable time, you can try clicking on "send OTP" again, or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated features. This should allow for a seamless gaming experience.
Most Asked Questions Related To Withdraw In The winbuzz app:
Q1: What is the minimum withdrawal amount in the winbuzz app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to facilitate a smooth and secure experience. Please ensure that all required information is accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing is an occasional exception to the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. The money earned from playing games using the bonus amount is withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.