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Most Asked Questions In The winmatch casino:
Q1: How to log in after installing the winmatch casino?
To log in, open the app and enter your registered mobile number. You will be sent an OTP, which you must verify to complete the login process. After verification, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To troubleshoot the issue, uninstall the app from your device. Then, download the latest version of the app and log in to enjoy the newly updated features. This should resolve any problems you were experiencing and allow you to play the app smoothly.
Most Asked Questions Related To Withdraw In The winmatch casino:
Q1: What is the minimum withdrawal amount in the winmatch casino?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, not bonus rewards. Withdrawal limits do not apply to the bonus amount, which cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all bank details. This will ensure a smooth and secure onboarding process. Failure to complete KYC may delay or prevent further action.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This additional wait time is a notable exception to the otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal once won by playing games with the bonus amount. This means the bonus earnings can be cashed out after meeting the gaming requirements.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter an issue, you can contact their care centre for assistance.