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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong and stable signal. If you still encounter problems, click "send OTP" and wait for the allotted time, after which you can seek assistance from the app's support system through live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC details to our customer support through email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the newly updated app without any further problems. Once installed, you can easily access and play the updated app.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other gaming apps. You can only withdraw the money you've earned from gaming, not bonus amounts. No withdrawals are available for bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have saved your Aadhaar card, UPI details, and all relevant bank information within the app. Your KYC details must be fully completed and submitted through this platform. This will enable you to proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay adds an unpredictable layer to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry as the money will typically be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.