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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in without needing a password or email. This convenient method allows for easy and quick access.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP within the allotted time, you can try again by clicking on send OTP or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To regain access, first try logging in with the same active phone number. If the number has changed, please email your updated KYC details to our customer support for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and use the app without any further problems.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonuses. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This will enable a seamless experience and facilitate further actions. Completing these details is a necessary step to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays can occur, resulting in payments taking up to 24 hours to be processed. This delay in payment processing is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It's intended for in-game use, not for external withdrawal. You can withdraw winnings earned from playing games with the bonus amount, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.