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Most Asked Questions In The zupee app:
Q1: How to log in after installing the zupee app?
To log in, open the app and enter your registered mobile number. An OTP (one-time password) will be sent, which you'll need to verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP". If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing the app. This should resolve any compatibility problems and allow you to access the app's new features.
Most Asked Questions Related To Withdraw In The zupee app:
Q1: What is the minimum withdrawal amount in the zupee app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus collections. The withdrawn amount will be from the earnings made through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can occur occasionally, but overall the app's efficiency is still a key benefit.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. Any bonuses received cannot be withdrawn as cash, but winnings from games played with those bonuses can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for further assistance.