Checklist of facilities and Services

Sl No Condition Ayur Silver Ayur Gold Ayur Diamond
A General      
1 The unit should be operational for the last six months prior to the date of application with necessary license from the local bodies N N N
2 The Centre and premises should be kept clean and hygienic N N N
3 Privacy of patients should be ensured during patient examination and treatment N N N
4 All health staff in the Ayurveda centre should have uniform and name badge N N N
5 Complaint and suggestion box should be available in the waiting area N N N
6 Sufficient road/vehicle access N N N
7 The centre should be located in picturesque location with pleasant ambience D D N
8 The centre should conduct health programmes health camp, awareness programmes for the guests twice in a year and details should properly recorded. D D N
B Registers and Records      
1 Attendance register for all staffs N N N
2 Case records [OP ticket, patient register, case sheets, treatment register, discharge card] should be filed in a systematic manner N N N
3 The summary of patients conditions and treatments given should be included in the discharge summary N N N
4 Prescriptions should be written in specified location in the case sheet by the treatment doctor N N N
5 Medication orders should be clear, legible, dated, timed and signed N N N
6 Staff record containing qualification, training, appointment order N N N
7 C form submission should be done in proper manner  and in record N N N
8 Feedback Register should be available N N N
         
C Display      
1 Health Programmes details with duration  and rate should be well exhibited N N N
2 There should be sufficient Signage in English for Treatment room, Consultation room, Pharmacy, Herbal Garden, Yoga Hall etc N N N
3 Various Departments, names of Doctors available, timing of OP and services should be well displayed. N N N
4 Proper signage for male and female treatment room N N N
5 The rights and responsibilities of patients in the prescribed format should be displayed N N N
6 Fire and emergency procedure notices should be displayed N N N
         
D Public area      
1 Lobby/reception area with a minimum size of 100 sq.ft with facilities for keeping luggages N N N
2 Waiting chairs should be available in adequate numbers for the patients N N N
3 Telephone facility (landline / mobile) N N N
4 Purified drinking water facility N N N
5 The unit should have Internet facility for their day to day affairs N N N
6 Facilities for differently abled persons such as ramps, wheel chairs etc N N N
7 Adequate parking space D N N
         
E        
1 Qualified Doctors with A class registration from Travancore Cochin Medical Council [Minimum one number] N N N
2 Government approved male masseur[Minimum one number] N N N
3 Government approved female masseur[Minimum one number] N N N
4 English speaking front office staff D N N
5 24 hour doctor facility should be available [2 numbers for Ayur Diamond – 1 male and 1 female] D D N
         
F Treatment Room      
1 Minimum number of treatment rooms – 2 Numbers  (One for male and one for female) having a minimum size of 100sq ft (width not less than 8 ft) N N N
2 Size of the Table. [Minimum size 7ft x 3ft in each treatment room, made up of good quality wood/ fibre glass] N N N
3 Gas / Electric Stove should be present in treatment room [If gas stove, cylinder should kept outside the treatment room] N N N
4 Medicated hot water facility should be available for bathing and other purpose N N N
5 Treatment rooms should not be air conditioned and the exhaust fan should be attached N N N
6 Bathrooms with toilet should be adjacent/attached to the treatment rooms separately for gents and ladies N N N
7 Wall clock should be available inside the treatment room N N N
         
G Medicines      
1 Intake medicines used should be GMP certified N N N
2 Adequate amount of emergency medicines and first aid should be stocked at all time N N N
3 Medicines should be stored in clean, well lit and ventilated environments as specified by the manufacturer N N N
         
H Other Facilities      
1 Steam bath facility N N N
2 One consultation room with a minimum size of 100 sq ft (width not less than 8 ft). The room should be well equipped with medical instruments, like B.P apparatus, Stethoscope, an examination Couch, Weighting machine etc. N N N
3 There should be two separate rest rooms/observation (minimum size 100 sq ft, (width not less than 8 ft), if the centre is not attached to a hotel/ resort/ hospital N N N
4 Wheel chairs/ trolleys with safety beds should be available in the unit [Minimum one number] N N N
5 Gloves, masks, soaps and disinfectant should be available and used properly N N N
6 Sterilisation and disinfection facilities should be available N N N
7 Sufficient front office/administrative area N N N
8 Staff room N N N
9 There should be separate department for housekeeping with minimum one house keeper N N N
10 There should be proper waste disposal system N N N
11 There should be proper system for periodic pest control N N N
12 Guest rooms with all facilites [Minimum 3 numbers for Ayur Gold and 5 numbers for Ayur Diamond] D N N
13 Energy saving lighting systems such as solar/CFL/LED alone should be used D N N
14 Exclusive kitchen & service area with fssai certificate  preferably with Ayurveda cuisine D N N
15 There should be good dining room with quality furniture    D N N
16 There should be proper Laundry service D N N
17 There should be a Herbal Garden attached to the centre having plant names neatly and permanently labelled [With minimum 50 species for Ayur Gold and minimum 100 species for Ayur Diamond] D N N
18 Meditation/ Yoga centre should be there D D N
         
I Safety & Security      
1 There should be Surveillance cameras for safety and security D D N
2 There should be proper security arrangements D N N
3 Fire extinguishers should be available in the treatment rooms as well as other areas N N N
         
J Responsible Tourism      
1 Agreement   signed with RT units/Local Kudumbasree SHG’s for the purchase of Local Products. D N N
2 Differently abled friendly and accessible tourism infrastructure like ramps, disabled friendly toilets, Braille material etc D N N
3 Ensuring RT units for Art group performance &  Local festival experience for guest D D D
4 Conducting programs for  Medical Awareness, Medical Camps or other activities with NGOs/LSGs for local people D D D
5 Energy efficient practices such as solar energy biogas LED etc D D D

N: Necessary, D: Desirable